HomeEquity Bank Communication – COVID-19

Dear customers,

Like you, we at HomeEquity Bank are closely following the developments related to COVID-19 and the impact it is having on Canadians across the country. The health and safety of our customers, employees and partners is our top priority and we are taking every precaution to minimize the risks associated with the virus.

With that in mind, we have taken numerous actions to ensure the level of service you’ve come to expect from us continues uninterrupted as we modify our daily operations to help prevent the spread of COVID-19. We are also working closely with our partners to make sure we can continue to serve you at the highest standard.

We are taking added precautions to keep our clients and employees safe. This includes restricting in-person meetings, working remotely and using technology to complete tasks wherever possible.

This global health crisis marks a difficult time for all of us, and it’s certainly not business as usual. However, we are fully committed to standing behind you and I want to assure you we are here to support you in every way we can. Please don’t hesitate to contact us if you have any questions, at

TFN: 1-866-331-2447

Email : clientrelations@heb.ca

Thank you as always for your ongoing trust and confidence,

Steven Ranson

President and CEO HomeEquity Bank